PRIVACY POLICY

We respect the privacy of our patients and partners. We are committed to protecting your personal information. If you choose to opt in to receive text messages from us, your consent and mobile information will be used solely for the purpose of delivering relevant updates, offers, or alerts directly from our organization. No mobile opt-in or text message consent will be shared with third parties or affiliates. You may opt out of receiving text messages at any time by following the instructions provided in the message or by contacting us directly.

Last Updated: May 2025

This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, use our services, or interact with us in other ways.

By using our website and services, you agree to the collection and use of information in accordance with this Privacy Policy.

Information We Collect

We collect the following types of information when you interact with our website or use our services:

  • Personal Information: Name, email address, phone number, etc.

  • Cookies: Small data files that are stored on your device to track activity and preferences.

How We Use Your Information

We may use the information we collect for the following purposes:

  • To provide and improve our services.

  • To communicate with you per your consent.

How We Share Your Information

We do not sell, trade, or otherwise transfer your personal information to outside parties without your consent, except in the following cases:

  • Service: We utilize your information for patient care only at this time.

  • Legal: We may disclose your information if required by law or in response to a legal request (e.g., court order).

Data Security

We implement reasonable security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, please note that no method of transmission over the internet is 100% secure.

Your Rights

Depending on your location, you may have the right to:

  • Access and update your personal information.

  • Request the deletion of your personal information.

  • Opt-out of receiving marketing communications.

  • Withdraw your consent at any time, where applicable.

To exercise these rights, please contact us.

Cookies

Our website uses cookies to enhance your experience and gather data on site usage. You can control cookies through your browser settings. For more information, refer to our Cookie Policy [if applicable].

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “Last Updated” date. We encourage you to review this Privacy Policy periodically.

Contact Us

If you have any questions about this Privacy Policy or wish to exercise your rights, please contact us.

SMS Terms & Conditions

SMS Consent Communication:

The information (Phone Numbers) obtained as part of the SMS consent process will not be shared with third parties for marketing purposes.

Types of SMS Communications:

If you have consented to receive text messages from JAX HOUSECALLS, you may receive messages related to the following:

  • Appointment reminders

  • Follow-up messages

  • Billing inquiries

  • Introduction messages

  • Peer to Peer messages 

Message Frequency:

Message frequency may vary depending on the type of communication. For example, you may receive up to 20 SMS messages per month related to your [appointments/billing, etc.].

Potential Fees for SMS Messaging:

Please note that standard message and data rates may apply, depending on your carrier’s pricing plan. These fees may vary if the message is sent domestically or internationally.

Opt-In Method:

You may opt-in to receive SMS messages from JAX HOUSCECALLS in the following ways.

  • Verbally, during a conversation

  • By submitting an online form

Opt-Out Method:

You can opt out of receiving SMS messages at any time. To do so, simply reply "STOP" to any SMS message you receive. Alternatively, you can contact us directly to request removal from our messaging list.

Help:

If you are experiencing any issues, you can COMPLETE THE ONLINE FORM. Or, you can CALL US DIRECTLY AT 904-439-0884

Additional Options:

  • If you do not wish to receive SMS messages, you can choose not to check the SMS consent box on our forms.

Standard Messaging Disclosures:

  • Message and data rates may apply.

  • You can opt out at any time by texting "STOP."

  • For assistance, text "HELP" or visit our [Privacy Policy] and [Terms and Conditions] pages.

  • Message frequency may vary